SMTP with Expression Engine

bici

Not sure if this is the correct thread to ask this. In my Expression Engine website which is hosted with opalstack i am having failures in setting up my contact form to send via opalstack: i have these settings Server address URL location of your SMTP server.
smtp.us.opalstack.com
Server port
465
Username
Password
Connection type
SSL

Any ideas on why it fails to send?

sean

bici I've split this off from the original thread since it is unrelated to Django.

Exactly what sort of failure or error message are you seeing?

bici

Error: Unable to send email at this time.

220 smtp2.us.opalstack.com ESMTP Postfix

hello: 250-smtp2.us.opalstack.com
250-PIPELINING
250-SIZE 36700160
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250 SMTPUTF8
from: 250 2.1.0 Ok
to: 450 4.1.8 : Sender address rejected: Domain not found
The following SMTP error was encountered: 450 4.1.8 : Sender address rejected: Domain not found
data: 554 5.5.1 Error: no valid recipients
The following SMTP error was encountered: 554 5.5.1 Error: no valid recipients
221 2.7.0 Error: I can break rules, too. Goodbye.
The following SMTP error was encountered: 221 2.7.0 Error: I can break rules, too. Goodbye.
Unable to send email using PHP SMTP. Your server might not be configured to send mail using this method.

sean

bici It looks to me like you're using an invalid sender address domain. Our requirements are here: Outgoing Mail Domains

bici

sean bingo!. The issue was with my Profile email which is the one i use for all my installations. I had to change my profile email to one used with this domain. Even though i would manually change it on the Send form i was using, but it still failed as the change wasn't "sticking". fixed now. Thank-you

bici

so something weird is going on. On my contact form if i send using one of the, many emails that i happen to have with opalstack the mails get sent and are received. BUT if i use a non opalstack email... for example my Apple id email, i never receive. which means that i will never hear from many many users...
(PS webmail is awfully slow)

sean

bici please email support with the details (ie sender and recipient email addresses) so that we can check the mail logs. Thanks!

bici

Thanks for the solution. issue solved.