URGENT, not receiving any emails on opal6

elena

wweb

We got multiple reports of mail.de being down too

sean

Apologies for the trouble. We're working to restore service on the DE mail server at this time and will update https://status.opalstack.com/incidents/63 as soon as more information is available.

kylotan

Looks like it's dead again.

sean

Hello,

Apologies for the trouble. We're working to bring the DE mail service back online and will update https://status.opalstack.com/incidents/64 when more info is available.

sean

Back online now.

sean

Offline again for a quick config update.

sean

Back online and stable.

ttavoy

Thanks for keeping the incident history log informative and helpful, but here is a question:

is it a safe assumption to make, that if the description of an incident relating to email does not mention the possibility of messages being lost or bounced, then no messages have been lost or bounced?

sean

ttavoy reasonably safe but not 100%. If you think you're missing something please contact support with the details.