HOWTO migrate your email addresses and mailboxes from WebFaction

sean

mikz Also, most of my domains actually point to the same mailbox, including multiple subdomains (e.g. 'thejunction.oneofmydomains.net' and 'junction.oneofmydomains.net' point to the same web server, and both have a catch-all going to the same mailbox). Is this going to be a problem?

Nope!

sean

mikz I've changed the names to protect the guilty, but 'mywfusername' is indeed my WebFaction username.

👍 More people should do this.

rdelrossi

sean Sean, I've been able to delete all the mailboxes but one, robertdelrossi. The trash can icon doesn't seem to clear it. Is this just a matter of waiting a day for the "hard delete?" Sorry to be so persistent about this, but being down on email is a big deal.

musicianaire

The simulator is throwing this at me. It also did the same for the site migrator so I ended up doing it manually. But it would be nice if I could get the email migrated with this. No idea what to do here....
(not sure why the forum software made the first part so large, lol)

## The following error was encountered during operation:
##
## Please ensure that you are modifying the latest version of the configuration template:
##
##     /opt/app_migrators/wf_generic_email/config-template.ini
##
## If you have any questions, please contact Support, and include the follwing error information for debugging:

2020-12-15 00:30:29 : ERROR :
Traceback (most recent call last):
  File "/usr/local/bin/wfmigrate", line 101, in <module>
    migrator = __import__(module).Migrator(cfg, args)
  File "/opt/app_migrators-1.10.3/wf_generic_email/migrator.py", line 16, in __init__
    self.email_cfg = EmailCfg(cfg['email'])
  File "/opt/app_migrators-1.10.3/lib/config_types/email_cfg.py", line 12, in __init__
    self.include_subdomains = read_bool(data['include_subdomains'])
  File "/opt/app_migrators-1.10.3/lib/config_types/email_cfg.py", line 2, in read_bool
    assert config_bool.lower() in ['true', 'false']
AssertionError

sean

musicianaire I wrapped your error message in a code block to fix the formatting.

Based on the error message it looks like you have a bad value for include_subdomains. The correct values are either True or False, with the default being True.

Please check your config to ensure that it's set up as the example config shows. Thanks!

musicianaire

sean Okay, got it running, doing it's thing as I type. On the lines where if empty = none (or all), I had to remove the extra directions that explained about the empty command.

Thinking I might start all over and try migrating my site again, as doing it manually is proving to be a bit tedious and time consuming.

mikz

Is it supposed to copy passwords from WebFaction as well? My mail users seem to be in OpalStack, but I'm not able to connect, after following https://help.opalstack.com/article/103/email-client-configuration I also tried my other OpalStack passwords.

I tried setting the password in https://my.opalstack.com/mail/password/ but I apparently need the existing password, so I'm kinda stuck.

sean

mikz No, the migrator has no way of knowing what your WF mailbox passwords are.

The migrator makes the mail users on our end with random passwords which are stored in created_mailuser_passwords.ini in whatever directory you ran the migration.

If you don't know a mail user password and need to reset it you can do so via the dashboard at: https://my.opalstack.com/mailusers/

qu4nt

hi!
I ran this script with this output:

## The following error was encountered during operation: Expecting value: line 1 column 1 (char 0)
##
## Please ensure that you are modifying the latest version of the configuration template:
##
##     /opt/app_migrators/wf_generic_email/config-template.ini
##
## If you have any questions, please contact Support, and include the follwing error information for debugging:

2020-12-29 00:36:45 : ERROR : Expecting value: line 1 column 1 (char 0)
Traceback (most recent call last):
  File "/usr/local/bin/wfmigrate", line 106, in <module>
    migrator.run()
  File "/opt/app_migrators-1.11.0/wf_generic_email/migrator.py", line 92, in run
    self.migrate()
  File "/opt/app_migrators-1.11.0/wf_generic_email/migrator.py", line 71, in migrate
    self.wf_migrator_email.create_domains()
  File "/opt/app_migrators-1.11.0/lib/wf_migrator_email.py", line 148, in create_domains
    created = self.opal_cfg.api.domains.ensure(needed)
  File "/opt/app_migrators-1.11.0/lib/opalapi.py", line 155, in ensure
    created = self.create(tocreate, wait=wait)
  File "/opt/app_migrators-1.11.0/lib/opalapi.py", line 140, in create
    create_result = self.api.post(create_url, tocreate, ensure_status=[200])
  File "/opt/app_migrators-1.11.0/lib/opalapi.py", line 532, in post
    return self.request_result(urlpath, dataObj, 'POST', ensure_status)
  File "/opt/app_migrators-1.11.0/lib/opalapi.py", line 525, in request_result
    resp, result = self.request(urlpath, dataObj, method, ensure_status)
  File "/opt/app_migrators-1.11.0/lib/opalapi.py", line 517, in request
    result = json.loads(resp.content.decode())
  File "/usr/lib64/python3.6/json/__init__.py", line 354, in loads
    return _default_decoder.decode(s)
  File "/usr/lib64/python3.6/json/decoder.py", line 339, in decode
    obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "/usr/lib64/python3.6/json/decoder.py", line 357, in raw_decode
    raise JSONDecodeError("Expecting value", s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

Any clue about what might be happening? mailboxes and addresses seems to be ok but I'm not sure

Mariangela

sean

qu4nt hard to say for sure but it looks like our API returned an empty response to some request.

You can safely run the migrator a second time if you want to see if it missed anything.

phountain

Hi Sean. I've migrated all my mailboxes from Webfaction to here. And for some email accounts the inbox seems to be populated, but for some it doesn't seem to read the inbox. When I browse into the mailboxes for the account in my shell I can see there's files there. Any idea what's going wrong?

sean

phountain your mailboxes don't exist on your web server so it's impossible for your shell user to browse in your actual mailbox directories. Maybe you're looking at the mail archives that you copied over from WebFaction?

Please send an email to support@opalstack.com with some specific examples (including address and mail user name) of the problems you're seeing, I'll then look into this further.

charles_h

sean

Hi Sean,

Regarding the archived emails, how can I get that? Ask WF staffs help me zip the mailbox and save it on the server?
Or I can do it myself?

Thanks

sean

charles_h yep, contact WF support and ask them to provided your gzipped mail archives. They'll drop them into directory like ~/wf_archive_delivery on your WF server, and you can then transfer that over by running the following command as your Opasltack shell user (replace wfuser and webNNN with your WF info):

    rsync -Aaz --info=progress2 wfuser@webNNN.webfaction.com:wf_archive_delivery ~/

charles_h

sean Thanks Sean. I asked them yesterday, I got the files, also copied it to Opalstack server.

Shall I remove the wf_archive_delivery folder on the Opalstack server after importing?

sean

charles_h Shall I remove the wf_archive_delivery folder on the Opalstack server after importing?

Opalstack doesn't need it, so if you're satisfied that your mail is successfully imported then what you do with it is entirely up to you.

jake74

sean hey Sean, I'm getting the same error as rdelrossi with the RuntimeError: Command mbsync -a -c /home/ME/mbsync_MAILBOX.conf --noop returned nonzero exit status 1

I checked the mailbox and it was empty.

Did you both solve this? I see the conversation went off forum.

sean

jake74 please try running the migrator in a loop like this:

while ! wfmigrate email-data maildir.ini --mode do; do sleep 5; done

This is a "repeat until success" loop that will let the command resume if a mail server timeout causes the import to fail.

If it's not a timeout (check the lines of output leading up to the final error) then this might not help, if you think that's the case then please email support with the details, thanks.

jake74

sean This worked with a different mailbox, so I suspect there's an issue with the first mailbox I was trying to import. Will investigate.

Thanks.

svankuyk

Hi all, real new to Opelstack, so glad to join this community!

I was a customer of WEBFACTION and now I'm left a bit in the rain with the imminent closing.

I read thru the migration tool that @sean did and it's amazing, but honestly it's a bit beyond my understanding.

The previous webfaction was setup for me, and I used it to manage 5 or 6 wordpress websites.

I'm quite ok building wordpress websites, but this whole tutorial above is beyond my skill set.

Is anyone in this forum available for hire to do this migration for me? I would really appreciate any help on this.

Thanks for all,

sean

svankuyk I read thru the migration tool that @sean did and it's amazing, but honestly it's a bit beyond my understanding.

I'm not the developer but I'll pass along your feedback, thanks 🙂

sean

svankuyk Is anyone in this forum available for hire to do this migration for me? I would really appreciate any help on this.

That's a great idea!

If you don't find someone to assist you then feel free to email support@opalstack.com and we'll lend a hand.

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