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  • Move domains between opalstack accounts

I am moving an several domains and associated site and application to another opalstack account. I have deleted the domains from the old account but cannot add them to the new account. I get message that the domains are in use by another user. WHat am I doing wrong? There are active certificates which still mention the domains but I have removed them from the associated site.

  • sean replied to this.

    danhurley there might be some old back-end data attached to the domain on the original account. Please email support to let us know the domain name and we should be able to sort it out.

      sean Hi Sean, Thanks for your quick response. What is the email address I should use to contact support?
      Dan

        danhurley

        Nevermind, I used the "Contact us" form which looks like it sends an email to support. Now awaiting response.

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