atlanticocean.app domain certificate not renewed 2024

dragonxi

ref:
** NET::ERR_CERT_DATE_INVALID **
https://atlanticocean.app/

(1)
why ?

domain is ok and paid until Jan 13,2025
https://www.namecheap.com/domains/registration/results/?domain=atlanticocean.app

(2)
will our other .app or .dev have similar problems ?
(there are many domains to monitor, see):

https://app2ace4yo.app/

(3)
why did the opalstack server failed to renew
the domain certificate ?

(4)
any better domain renewal process coming
this year from opalstack specially
for existing domains being used years
in your server ?

Thanks for your excellent support 2023,
hoping you guys fix this challenge asap,
~ our fellows

peter

dragonxi There haven't been any general issues with our automatic LE certificate renewal process. For automatic renewals to work, it is very important that you've enabled the "Automatic Let's Encrypt™ Certificate?" option for the respective site at https://my.opalstack.com/domains/. This is not currently the case for atlanticocean.app, and that's the reason why our system didn't make any attempts at renewing the SSL certificate.

dragonxi

please fix this asap and make your server to get the domain certificate for stlanticocean.app

this is NOT our error

we have set the automatic domain certificate feature right from the beginning for this app

wr have NOT changed this setting NEVER

the app have been running since setup for atlanticocean.app web site and there
would not be any sense to stop automatic domain certificate festure !

PLEASE contact Sean if your don't know
how to fix this problem !

Google domains .app and .dev are desinged the way they require the certificate so it would
not make any sense for us to stop server accessing the certificate

.dev is for development as
https://atlanticocean.dev/
which works

why would we stop
https://atlanticocean.app/

only our admin not any vps user
could change this certificate update
which is NOT the case

this IS server error, so please fix it !

is Sean there anymore, if so please
ask him to get the web site
https://atlanticocean.app/
running,
all processes for it are running as you can see

thanks in advance

sean

dragonxi Let's Encrypt was not enabled for atlanticocean.app so I've enabled it for you.

If you have any further concerns please email our support team, thanks.

dragonxi

Can you do it for us because
its not possible to do it being mobile
and using Android GUI because the
mobile GUI does not work ?

Can you provide exact steps and
their URL to fix this problem
using a bigger screen once available
because I do not know how to do it
because right from the beginning when
we bought the domain from namechesp
and
from the very behinning we
configured
app content
and
fpm content
and
started both app and its fpm process
we have
NOT
have any reasons to stop
automatic domain certification renewal
and
we have NOT done it !
or
is somebody else than admin
allowed to do it ?
if so,
who ? vps user ?

is there any partical reason for support
not set this one app web site running ?

please, fix this problem asap !

sean

dragonxi Can you provide exact steps and their URL to fix this problem

Go to https://my.opalstack.com/domains/.
Enter your site name into the search box.
Click the Edit icon for the site.
Enable the "Automatic Let's Encrypt Certificate" option for the site.
Click "Update Site" to save your changes.

The above steps should work on both desktop and mobile. If the UI is too narrow on your device then try changing the device orientation to landscape.

dragonxi is somebody else than admin allowed to do it ?
if so, who ? vps user ?
is there any partical reason for support not set this one app web site running ?

Your sites can be updated by you via your control panel login or API token, and by our staff via our admin dashboard.

Prior to today the site was last updated in mid-December but the logs from that period are no longer available so I'm unable to see any details regarding that change.

please, fix this problem asap !

I fixed it earlier, please refer to my previous reply.

dragonxi

Thanks Sean, you rock!