• Support

  • New site message landing page being shown unexpectedly

I've been told by someone that when they visit a site I host, they sometimes see this Opalstack landing page

This is a site that's been up for some time. Any clues as to why this may occur?

This usually means one of three things:

  • You've pointed your domain at Opalstack but you haven't created a site for it.
  • You're visiting the site on HTTPS but you don't have a certificate assigned to the site in the dashboard (which means there is no HTTPS site).
  • There's a DNS issue, either with your DNS records or with stale DNS info for the person who is seeing the error message.

Feel free to email Opalstack support to let us know the site details if you'd like us to try to narrow it down for you.

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