iOS Sent items don't seem to sync with server properly

graeme

When I send an email on iOS mail it will not show up on the webmail server or any of my other devices. I have the "Account Settings>Advanced>Sent Mailbox" set to Sent on the server, and not on device. I am using the smtp.de.opalstack.com server.

Trying to figure out if this is an iOS bug or something I am missing.

peter

graeme Your sent messages should appear in the "Sent" folder on the server, but please ensure that your email account on the iOS device is configured to connect to the Opalstack mail server via IMAP (and not POP3). If the problem persists, please email support@opalstack.com with the exact name of the mailbox you're experiencing the issue with.

graeme

It is for sure on IMAP. Will mail support just now.

graeme

For anyone having this issue in the future, the problem seems to have been that I had two folders, "Sent" and "Sent Messages."

On iOS the local "Sent" folder was associated with the online "Sent" folder, whereas webmail and my desktop client were using "Sent Messages."

Not sure how this happened in first place, but I've moved all the messages from the "Sent Messages" folder to "Sent" and relinked which folder the email client should look for.

Changing the folder on iOS was going to be more of a pain, so sorting the desktop client was simpler.