Opalstack email bouncing

drentropy

I am one of the many transferring over from Webfaction, and most things have gone well except email. I set up forwards find, but when I set up a mailbox the mail keeps bouncing. I know the domain has been set up correctly because other email addresses at that domain that simply forward work fine. It is the one email that is supposed to go to an email user on opalstack that bounces. The error is this:

xxxx@imap1.us.opalstack.com (expanded from xxxx@yyyyyyy.net): host
imap1.us.opalstack.com[209.58.145.201] said: 550 5.1.1
xxxx@imap1.us.opalstack.com: Recipient address rejected: User unknown in
local recipient table (in reply to RCPT TO command)
I have replaced the email and domain in the above with x's and y's to protect the innocent 🙂.

Is it just that it takes some long amount of time for the actual email box to be set up?

Am i missing some important step?

EDIT: I was able to login to webmail and also IMAP, but cannot receive email at the email address.
I have never seen such a long delay in setting up an email inbox. I have double checked every email address. Only thing i havent tried is deleting everything and starting over.
EDIT 2: ^^^ that didnt fix it. Very frustrating. Has anyone gotten this to work.?

drentropy

Situation seems to have resolved itself, perhaps it is just a longer delay than I was expecting for the table to recipient table to update.

klynton

Hi,

It can take ₅ minutes or so for email addresses to be completely routable.

djcabrera

Good to know - I was just scratching my head with the same issue. Perhaps something that can be addressed with messaging or a little more logic in the creation script. Thank you for everything - Happy to see Opalstack mature and be a part of the journey!