I have an AWS app that sends out emails (in this case, a "Contact us" form. I was testing it today, and had it send an email to myself (with an opalstack email) and instead of receiving it, I got an "Email Bounced" and a spamcop report instead, which is weird because I have procmail sending anything spam related to a spam folder.

I'm trying to understand what exactly happened as I've never knowingly used spamcop. Does Opalstack use it under the hood,, and is there a way for me to disable it for my mail account?

  • sean replied to this.

    woodsc yes, spamcop.net is one component of our incoming spam filtering. It can't be disabled.

      Ah thanks for the info. I'm a bit worried that I might be losing out on other emails though. Is there any chance in the future to either disable it, or have it simply contribute to the spam score of the email? All the emails I get (apart from those killed by spamcop I guess) normally have a spam score, and are filtered to my spam folder via procmail based on the spam score. I don't mind legitimate emails getting thrown in my spam folder as I check it one in a while. If the email is bounced completely though I can't know what I might have missed.

      I feel like its a mistake to bounce emails entirely this way, and now I'm a bit nervous about what other legitimate emails I've missed...

      • sean replied to this.

        woodsc I've made a note of your concerns and will include them in future internal discussions regarding spam filtering but for now there are no plans to disable or change any of our spam filtering/blocking policies.

          woodsc sorry, but we have to use block lists like spamcop for now. If we don't, then spam sent from known spammy IPs to forwarding addresses hosted here will sent to external hosts like Gmail and Hotmail, which then causes our own mail infrastructure to end up on the same block lists.

            I guess I understand. I feel like there must be a better solution than removing the email entirely, but I'm not an expert so I guess there is nothing to be done.

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